Discussion Forums

BASIS uses Google Groups for all online discussion forums and requires all participants to have a Google Group Account. Please complete the instructions below.

To send a message to the group, use the syntax list-name@basis.cloud. Replies are automatically posted to the group and viewable via the Web interface.

When replying to an e-mail, the reply-to address changes from the original e-mail address. All list-name@basis.cloud e-mails will automatically redirect to the group.

New Subscribers

Please include your business name in the “Reason for joining” text, along with information about your work in Business Basic or other BASIS products.
Also, we can recognize email domains from our customers’ businesses, but generic email addresses (such as gmail.com or yahoo.com) require us to verify your request. In that case, we will ask you to verify your email address and confirm your interest in joining.
We hope to welcome you to our community forum, but prudence in the age of spammers and bots requires us to do some simple screening. Thank you for your interest and your understanding.

Step 1: Create a Google Account

  1. Visit Google Groups
  2. If you’re not signed in, the page will redirect you to the Google Sign-In screen
    • If you already have a Google account, sign in using your credentials and skip to Step 2
  3. If you don’t have a Google account, click [Create Account] and follow these steps:
    • Fill out the requested fields (First name, Last name, Birthdate, etc)
    • When you get to the “Choose your Gmail address” screen, you have the option of choosing a Gmail address, but this is not necessary. You also have the option of using your existing email by clicking on the “Use your existing email” link located to the left of the “Next” button
    • Complete the form and verify your email via the link Google sends

Step 2: Access the BASIS Google Groups

  1. Once logged in, return to the Google Groups homepage.

  2. Click on one of the links below to access the group you wish to join:

    • bbj-developer: For discussions about BBj development. This group requires subscription approval and is monitored by BASIS engineers
    • barista-list: For discussions about Barista development. Subscription approval is required, and the group is monitored by BASIS engineers
    • IDE-User-Group: For discussions about development specific to the BDT Eclipse IDE or BASIS NetBeans IDE, with additional resources available on the IDE User Group Wiki. This group is monitored by BASIS engineers
    • addonsoftware: For discussions about the AddonSoftware ERP solution. Subscription approval is required, and the group is monitored by BASIS engineers

Step 3: Request to Join the Group

  1. On the group page, click [Ask to Join Group] button
  2. Complete the membership request form
  3. Submit the request. The group administrator will review it for approval

Step 4: Confirmation and Participation

  1. Once your membership is approved, you’ll receive a confirmation email
  2. Visit the group page from your email link or through the [My Groups] section on the Google Groups homepage
  3. Start participating in discussions, sharing insights, and accessing group resources

The Rules

The BASIS Community Forum User’s Guide.

These forums are intended as vehicles for open communication and knowledge sharing among our Customers. As such, most of them are not formally monitored by BASIS personnel. The descriptions above this section indicate whether BASIS monitors a particular forum. Developers should not consider the BASIS-monitored forums a means of requesting BASIS Technical Support.

If you need a question answered directly by BASIS Technical Support, contact BASIS Technical Support.

We expect all participants in these forums to be civil. We will not tolerate foul language or threats to other people, and you could be permanently barred from participating if you violate this. Because of the business use of these forums, we ask that you please stick to the topic and refrain from sending jokes and other off-topic messages.

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