00818: Tips to ensure manual license file installation is correct

Title:

Tips to ensure manual license file installation is correct for both BLM and BLS licensing.

Description:

If you choose to enter the information manually, here’s a couple of pointers that will ensure the licensing process registers and installs correctly: 
        1. Allow automatic fill of the Hostid string to guarantee accuracy.  When registering for a system that is not connected to the internet, use copy / paste vs manually typing the hostid string.  Deleting and/or backspacing can cause unprintable characters to be included in the hostid string, thus making it invalid. 
        2. Case matters – if the hostid text uses Upper Case, it must be entered in Upper Case; lower case should be entered as lower case.
        3. Ensure the information you are entering is the correct information for the serial number you are installing.
        4. Once you have installed the license, stop the licensing system and verify it has stopped with a ps -elf command from an OS prompt. Then, restart the BLM or BLS, and it will read the new license file you just installed. 

Resolution:

BLM:  When you are installing the license, you can save the attachment to a file such as /tmp with a name of BASISlicense.txt and then during the installation, when asked, enter the complete path and filename to this file, and the License Manager will read the information and create the license file automatically. 

BLS: The attachment returned includes two files, license.bls and certificate.bls, make sure you install both with the BLSAdmin.  Any remote (V)PRO/5 or BBjServices that will be utilizing this BLS Server also need to install the certificate.bls.